Tidio
8.3
/10
Live chat, chatbot, and AI customer service for ecommerce
Free Plan Available Est. 2013
Some links on this page are affiliate links. We may earn a commission if you sign up — at no extra cost to you. Our editorial independence is never compromised. Full disclosure
Score Breakdown
About Tidio
Tidio combines live chat, AI chatbot (Lyro), and helpdesk into one platform for ecommerce businesses. It integrates with Shopify, WooCommerce, BigCommerce, and major platforms. The AI chatbot can handle FAQs, order tracking, and product recommendations automatically. Free plan available for small stores.
Who Is It For?
✅ Best for
Ecommerce stores wanting live chat + AI support, Shopify/WooCommerce merchants
⚠️ Not ideal for
Enterprise CRM requirements, non-ecommerce businesses
Pricing
- Starting price
- $29/month
- Pricing model
- Per month subscription
- Free plan
- ✅ Yes
- Free trial
- ❌ No