Zendesk vs Top Alternatives
Side-by-side on price, features and score · 2026
| Product | Score | Starting Price | Free Plan | Free Trial | |
|---|---|---|---|---|---|
| Zendesk THIS ONE | 8.9/10 | — | ✅ | — | View → |
| Salesforce Service Cloud | 8.9/10 | — | ✅ | — | View → |
| Gorgias | 8.8/10 | — | ✅ | — | View → |
| Intercom | 8.8/10 | — | ✅ | — | View → |
How Zendesk stacks up
Out of the 3 closest alternatives in the same category, all 2 score lower than Zendesk in our comparison in our independent comparison. See the full table above for price and free-plan availability before deciding.
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