Crisp
8.6
/10
Shared inbox and live chat for startups and SMBs
Live Chat Free Plan Available 14-Day Free Trial Est. 2015
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Score Breakdown
About Crisp
Crisp is a customer messaging platform combining live chat, email, social media, SMS, and chatbot in one shared inbox. Its freemium model makes it popular with startups and SMBs. Clean interface, good bot builder, and useful Shopify integration for order lookup. Available in English, French, German, and Spanish.
Key Features
- Free plan
- shared inbox
- multi-channel
- Shopify integration
- chatbot
Who Is It For?
✅ Best for
Startups, SMBs, budget-conscious businesses
⚠️ Not ideal for
Enterprise scale, high-volume support teams
Pricing
- Starting price
- $25/month
- Pricing model
- Per month per workspace
- Free plan
- ✅ Yes
- Free trial
- ✅ 14 days