LiveChat
8.4
/10
The original live chat software for ecommerce
Live Chat 14-Day Free Trial Est. 2002
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Score Breakdown
About LiveChat
LiveChat is one of the oldest and most trusted live chat solutions, used by 36,000+ companies. It provides a clean agent interface, robust reporting, canned responses, chat routing, and 200+ integrations. Integrates with Shopify, Salesforce, Zendesk, and more. 14-day free trial.
Key Features
- Agent interface
- reporting
- 200+ integrations
- chat routing
- queuing
Who Is It For?
✅ Best for
Customer service teams, ecommerce helpdesks, B2B sales teams
⚠️ Not ideal for
AI chatbot focus, very small budgets
Pricing
- Starting price
- $20/month
- Pricing model
- Per agent per month
- Free plan
- ❌ No
- Free trial
- ✅ 14 days