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Home → Top 10 → Ecommerce Tools → Live Chat

🏆 Top 10 Best Live Chat Ecommerce Tools

Ranked by overall comparison score · Updated 2026

We compared every Live Chat Ecommerce Tool in our directory across pricing, features, ease of use and support, then ranked the top 10 by overall score.

1
Shopify Inbox 8.7

Free live chat for Shopify stores

Free plan
2
Crisp 8.6

Shared inbox and live chat for startups and SMBs

From $25 Free plan
3
Intercom Messenger 8.6

AI-first customer messaging

Free plan
4
Help Scout 8.6

Email-based helpdesk for customer-centric teams

From $22
5
Tawk.to 8.6

100% free live chat for any website

Free plan
6
Gorgias 8.5

Customer service for ecommerce stores

Free plan
7
LiveChat 8.4

Customer service platform

Free plan
8
LiveChat 8.4

The original live chat software for ecommerce

From $20
9
WhatsApp Business API 8.4

Business messaging on WhatsApp

Free plan
10
Olark 8.4

Simple, affordable live chat for small businesses

From $29

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